FAQs

 

Can I get a dress in a different colour?

If the colour you're looking for isn't available, feel free to reach out via email at contact@deborahrayco.com and we'll explore sourcing it for you.

How do I know what size to get?

Please check our size guide for sizing measurements. If you need more support, please email contact@deborahrayco.com.

How long is production time?

Production time is typically 7 working days, after that period your order will then be shipped. Please note this may increase during busier periods.

Do you offer rush orders?

Rush orders are available with a production time of 3-4 working days, though this can only be confirmed after agreement with our team over email. Please email us at contact@deborahrayco.com for any rush orders. 

How do I look after my order?

To find out how to care for your garment, please check the care label inside your order. For further questions please contact us at contact@deborahrayco.com

Can I cancel my order?

If you’d like to cancel your order, please email contact@deborahrayco.com with your order number and we’ll get back to you with a confirmation.

Can I return my order?

Please see our returns policy here

For any more support please contact us at contact@deborahrayco.com

 

 

 

For any questions not listed, please reach us at contact@deborahrayco.com